Question 1

How quickly can you fix my sensor issues?

Accepted Answer

We understand that a malfunctioning garage door sensor is more than an inconvenience—it's a safety concern and can leave your home vulnerable. That's why we prioritize sensor issues with our rapid response service.  In most cases, we can diagnose and repair sensor problems the same day you call. Our technicians carry common sensor components in their service vehicles, allowing for immediate repairs in many situations. If your sensor issue is caused by misalignment, dirt or debris, or wiring problems, we can typically resolve it within 30-60 minutes of arrival.  For more complex issues requiring replacement sensors or specialized parts, we maintain strong supplier relationships that allow us to obtain components quickly—usually within 24-48 hours for most makes and models. We also offer emergency service 24/7 for urgent sensor failures, because we know a garage door that won't close properly can't wait until regular business hours.  When you call us at (475) 271-1510, we'll ask a few diagnostic questions to help us understand the issue and ensure our technician arrives with the right parts and tools for a first-visit resolution whenever possible.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Garage door safety sensors (also called photo-eyes) are crucial safety devices that prevent the door from closing on people, pets, or objects. When they malfunction, understanding the cause helps determine the best solution.  Misalignment is the most common issue. The sensors must be precisely aligned to communicate via an invisible infrared beam. If either sensor is bumped or shifts over time, the beam is interrupted and the door won't close. Signs include the door immediately reversing when you try to close it, or the sensor lights blinking rather than staying solid.  Dirt and debris accumulation on the sensor lenses blocks the infrared beam. This is especially common in garages used for woodworking, car maintenance, or storage. Regular cleaning with a soft cloth can prevent many sensor problems.  Wiring damage occurs when wires connecting sensors to the opener become frayed, damaged by pests, or disconnected. This requires professional repair to ensure safe and reliable operation.  Sunlight interference happens when direct sunlight overwhelms the sensors' infrared beam. This typically occurs at specific times of day when the sun angle aligns with the sensors. Solutions include repositioning sensors, adding shades, or upgrading to more robust sensor models.  Moisture and corrosion affect sensors in humid environments or garages exposed to rain splash. Corroded connections or water-damaged components require replacement.  Age and wear eventually affect all sensors. Most sensors have a lifespan of 10-15 years. Older sensors may become less reliable even without visible damage.  If your sensors aren't working properly, check alignment and clean the lenses first. If problems persist, call us for professional diagnosis. Attempting to bypass safety sensors is extremely dangerous and never recommended.

Question 3

Do you offer financing for new carriage-style door installations?

Accepted Answer

Yes! We believe every homeowner should have access to beautiful, high-quality carriage-style garage doors without financial stress. That's why we offer several financing options to fit different budgets and situations.  0% Interest Promotional Financing: Qualified buyers may be eligible for 0% interest financing for 12-18 months on new carriage-style door installations. This allows you to spread payments over time while paying no more than the cash price—perfect for those who want to manage cash flow while investing in quality.  Low Monthly Payment Plans: For longer terms, we offer competitive financing with low monthly payments that make premium doors affordable. Typical terms range from 24 to 60 months, allowing you to choose a payment that fits your budget.  No Money Down Options: Get your new carriage-style door installed without any upfront payment. Combined with our promotional financing, you could have a beautiful new door today with no initial cost.  Quick Approval Process: Our financing application takes just minutes to complete and provides instant decisions in most cases. We work with multiple lending partners to maximize approval chances for all credit situations.  What's Included in Financed Installations: - Premium carriage-style door of your choice - Professional removal of existing door - Expert installation with attention to detail - All necessary hardware and weatherstripping - Programming of openers and remotes - Our lifetime warranty guarantee on workmanship  Investing in a carriage-style door isn't just an aesthetic upgrade—it's one of the best home improvements for return on investment, often returning more than 100% of the cost at home sale. With our financing options, there's no reason to wait.  Call us at (475) 271-1510 to discuss financing options and get a free estimate for your carriage-style door project. We'll help you find the perfect door and payment plan for your home and budget.

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